| Crown Products |
| Manufacturing |
| Existing work authorization required for United States |
| Direct Hire, Full-Time |
|
****** |
401(k) -
Health Insurance -
Paid Vacation -
|
| No relocation assistance provided |
Customer service & support
Entry
|
| Minimal |
| from anywhere |
|
English - Fluent
Spanish - Fluent
|
| High School |
| N/A |
English
|
| No cover letter requested |
|
No questions which require answers when applying for this job posting. |
| / Latpro-1823840 |
| Nov-12-2009 |
| Alabama, 36606 |
|
Description |
A local manufacturing company is seeking an individual to join our team as a Bilingual Customer Service Representative. In this position you will be responsible for responding to customer requests in a courteous, timely, and professional manner. This is a fantastic opportunity for a proven Bilingual Customer Service Representative who has excellent judgment, problem solving skills, and a winning desire to succeed. You will be responsible for maintaining high client service levels though inbound calls utilizing the highest degree of courtesy and professionalism to maximize customer satisfaction.
Responsibilities
Answer customer requests for information.
Assist customers with processing purchase orders on imprint colors, quotes, freight, and additional issues.
Provide information to customers in regard to catalog items.
Edit and track orders upon request from customers.
Ensure delivery dates with customers.
Properly document all request from customers in internal software system.
Resolve problems relating to customer orders.
Project a positive, organized, and friendly attitude towards customers and fellow co-workers.
|
Requirements |
Requirements
High School Diploma
Knowledge of Word, Excel, and Outlook.
Spanish Speaking
Desired Skills
Type 35-55 WPM
Previous CSR experience in call center environment.
Stable work history.
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